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Customer Support Executive
SocialAngel
Posted
3 weeks ago

Noida, Uttar Pradesh, India

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Support Customer Sales Service Communication

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Sema Summary

The Customer Support Executive at SocialAngel will manage customer inquiries and provide assistance during business hours in Noida, India. The role requires excellent communication skills and a customer-centric approach to ensure satisfaction. Candidates should be junior-level professionals with a passion for helping others. No specific experience or technical background is required, making it an excellent opportunity for those looking to start their careers in customer service.

About Company

SocialAngel is a customer-oriented company focused on delivering exceptional service and support. It aims to create strong relationships with its clients through effective communication and dedicated personnel.

Core Requirements

High school diploma or equivalent
Strong communication skills
Customer service orientation
Problem-solving skills
Ability to work in a team

Responsibilities

Respond to customer inquiries promptly.
Provide product information to customers.
Troubleshoot customer issues effectively.
Document interactions with customers.
Collaborate with team members for solutions.
Maintain a positive attitude in interactions.
Follow company policies and procedures.

Must Have skills

CommunicationListeningProblem-solvingTeamworkPatience

Nice To Have Skills

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