Customer Support Executive
Praan
Posted
last month
Mumbai, Maharashtra
Onsite
INR 30K
Junior Level
Full Time
Sema Summary
The Customer Support Executive will assist customers with inquiries and issues. This role requires excellent communication skills and a focus on customer satisfaction.
About Company
Praan is committed to delivering outstanding customer experiences through efficient service and support.
Core Requirements
- Bachelor's degree preferred
- Experience in customer support roles
- Strong communication skills
- Ability to work in a team
- Problem-solving skills
Responsibilities
- Assist customers with inquiries and issues.
- Provide information about products and services.
- Resolve complaints and provide solutions.
- Document customer interactions and transactions.
- Follow up with customers to ensure satisfaction.
- Collaborate with teams to improve service delivery.
- Train new employees on customer service procedures.
Must Have skills
Job Keywords
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