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Lirunex Limited

Customer Support Executive

Lirunex Limited

Posted

2 days ago

Kuala Lumpur, Malaysia

Onsite

MYR 3K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Support Executive role at Lirunex Limited focuses on delivering high-quality support to customers in Kuala Lumpur. Responsibilities include addressing customer inquiries, resolving complaints, and collaborating with the team for improvement. The role suits junior candidates seeking to grow in customer service. The company emphasizes efficient communication and problem-solving within an on-site full-time environment.

About Company

Lirunex Limited specializes in financial services and trading solutions, dedicated to providing excellent customer support.

Core Requirements

  • High school diploma or equivalent
  • Excellent communication skills
  • Experience in customer service
  • Ability to handle complaints
  • Team player

Responsibilities

  • Respond to customer inquiries promptly
  • Resolve customer issues effectively
  • Collaborate with team members
  • Maintain accurate customer records
  • Provide feedback on service improvements
  • Assist in onboarding new customers
  • Conduct follow-up on customer interactions

Must Have skills

CommunicationProblem-solvingCustomer serviceTeamworkTime management

Nice To Have Skills

Multi-language abilitySales skillsTechnical knowledgePatienceAdaptability

Job Keywords

Customer SupportClient RelationsService ExcellenceCommunication SkillsProblem Solving

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