Search for Jobs

Customer Support Executive
EPOS
Posted
yesterday

Kuala Lumpur, Malaysia

Onsite

MYR 3K

Junior Level

Full Time

Job Categories

Support Customer Product Service Sales

Match

Skills

Experience

Industry

Sema Summary

The Customer Support Executive at EPOS will be responsible for providing exceptional customer service and support related to product inquiries and issues. This role requires effective communication skills and problem-solving abilities to assist customers effectively. The position is based in Kuala Lumpur, Malaysia, and is suitable for junior candidates looking to start their career in customer service. No specific experience is required, making it ideal for fresh graduates or those with limited experience.

About Company

EPOS is a leading provider of point-of-sale solutions, dedicated to delivering advanced technology to enhance customer experiences. The company focuses on innovation and excellence in customer service.

Core Requirements

High school diploma or equivalent.
Strong communication skills.
Problem-solving abilities.
Time management skills.
Ability to work in a team.

Responsibilities

Assist customers with product inquiries.
Resolve customer issues efficiently.
Provide product information and support.
Maintain customer records and databases.
Collaborate with team members for improved service.
Conduct follow-ups on customer feedback.
Participate in team meetings and training.

Must Have skills

Exness

Federal Territory of Kuala Lumpur, Malaysia

SupportCustomer

juniorfull-time MYR 5K