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Customer Support Executive
PineQ Lab Technology
Posted
3 weeks ago

Jaipur, Rajasthan, India

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Support Customer Operations Service Communication

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Sema Summary

PineQ Lab Technology is seeking a Customer Support Executive for their Jaipur location. The role involves handling customer inquiries, resolving issues, and providing excellent service through a voice process. Ideal candidates should possess strong communication skills and be prepared for an on-site, full-time position. Experience in customer support is preferred. The company aims to deliver high-quality support, and applicants should be ready for immediate joining.

About Company

PineQ Lab Technology specializes in providing innovative solutions and services within the technology sector, emphasizing quality and customer satisfaction.

Core Requirements

Strong communication skills
Ability to handle customer issues
Basic problem-solving abilities
Familiarity with call center processes
High school diploma or equivalent

Responsibilities

Manage customer inquiries via phone
Resolve customer issues efficiently
Provide product and service information
Document customer interactions
Collaborate with teams for issue resolution
Maintain customer satisfaction standards
Participate in training sessions for skill development

Must Have skills

CommunicationProblem-solvingCustomer serviceTime managementTeamwork

Nice To Have Skills

MultitaskingAdaptabilityTechnical knowledgeSales skillsProficiency in Hindi

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