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Customer Support Executive
Magpie Placement Services
Posted
4 weeks ago

Jaipur, Rajasthan, India

Onsite

INR 30K

Full Time

Job Categories

Support Customer Service Communication Sales

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Sema Summary

The Customer Support Executive role at Magpie Placement Services in Jaipur involves providing assistance to customers through various channels. You will address inquiries and resolve issues while ensuring a positive customer experience. This full-time position requires strong communication skills and a dedication to customer satisfaction. The ideal candidate is expected to work on-site and engage directly with customers to uphold company standards.

About Company

Magpie Placement Services specializes in recruiting talent for various industries, focusing on customer service roles.

Core Requirements

High school diploma or equivalent
Strong communication skills
Ability to resolve customer issues
Experience in customer service
Familiarity with support tools

Responsibilities

Assist customers with inquiries
Resolve issues through effective communication
Manage customer accounts and information
Document customer interactions
Coordinate with other departments for customer needs
Provide product information to customers
Maintain a positive customer relationship

Must Have skills

CommunicationProblem-solvingListeningEmpathyTime management

Nice To Have Skills

Technical support knowledgeSales experienceMultilingual skillsCRM software familiarityConflict resolution

Tools Knowledge Requried

CRM SoftwareHelpdesk ToolsEmailPhone Systems

Job Keywords

Customer SupportServiceCommunicationIssue ResolutionClient Interaction

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