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Customer Support Executive
Wowlook
Posted
last month

Dadri, Uttar Pradesh, India

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Support Customer Service Communication Sales

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Sema Summary

The role involves assisting customers and providing support. It requires effective communication skills and a commitment to customer satisfaction.

About Company

Wowlook specializes in providing customer support services and aims to enhance client satisfaction across various platforms.

Core Requirements

High school diploma or equivalent
Strong communication skills
Ability to handle customer inquiries
Team player
Basic computer skills

Responsibilities

Respond to customer inquiries via phone and email.
Assist customers with product-related questions.
Document customer interactions in the system.
Resolve customer complaints efficiently.
Provide feedback on customer service processes.
Work collaboratively with the support team.
Maintain knowledge of the company’s products and services.

Must Have skills

CommunicationProblem-solvingCustomer serviceTeamworkTime management

Job Keywords

Customer SupportCommunicationProblem-solvingTeamworkService

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