Customer Support Engineer
Siemens Healthineers
Posted
2 weeks ago
Xã Tiên Nội, Ha Nam, Vietnam
Onsite
VND 9M
Junior Level
Full Time
Sema Summary
The Customer Support Engineer role at Siemens Healthineers involves providing technical support for healthcare equipment and software. The position is based onsite in Xã Tiên Nội, Ha Nam, Vietnam. Candidates should possess strong problem-solving skills and a background in engineering or a related field. This is a full-time position suitable for junior professionals eager to grow in a healthcare technology environment.
About Company
Siemens Healthineers is a global leader in healthcare technology, focusing on developing innovative solutions and services to improve patient care.
Core Requirements
- Bachelor's degree in Engineering or related field
- Strong communication skills
- Ability to troubleshoot technical issues
- Customer service orientation
- Basic knowledge of healthcare technologies
Responsibilities
- Provide technical support for customer inquiries
- Troubleshoot and resolve hardware and software issues
- Assist in product installations and upgrades
- Conduct training sessions for users
- Collaborate with engineering teams on product enhancements
- Document support processes and procedures
- Maintain effective customer relationships
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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