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HiJob.work

Customer Support Associate

HiJob.work

Posted

last month

India

Remote

INR 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The role involves assisting customers and resolving their issues effectively. This position offers a great opportunity for growth in a supportive environment.

About Company

HiJob.work is a platform dedicated to connecting job seekers with opportunities across various sectors, focusing on customer service roles.

Core Requirements

  • High school diploma or equivalent
  • Excellent communication skills
  • Problem-solving abilities
  • Basic computer proficiency
  • Experience in customer support or a related field

Responsibilities

  • Respond to customer inquiries via phone and email.
  • Resolve customer issues in a timely manner.
  • Maintain records of customer interactions.
  • Provide product information and support.
  • Collaborate with other teams to improve service delivery.
  • Facilitate customer feedback and suggestions.
  • Help in training new customer support associates.

Must Have skills

CommunicationProblem-solvingTime managementCustomer serviceAdaptability

Job Keywords

Customer SupportCustomer ServiceAssociateRemoteSupport

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