Customer Support Associate
Al Fahad Enterprises
Posted
last month
Bengaluru, Karnataka, India
Onsite
INR 38K
Junior Level
Full Time
Sema Summary
The Customer Support Associate will assist customers with inquiries and provide solutions. Fluency in Hindi is required for effective communication with customers.
About Company
Al Fahad Enterprises focuses on delivering exceptional customer service and support.
Core Requirements
- Fluency in Hindi
- Excellent communication skills
- Ability to work in a team
- Problem-solving skills
- Basic computer knowledge
Responsibilities
- Respond to customer inquiries via phone and email.
- Provide accurate information and resolve issues.
- Maintain customer satisfaction and retention.
- Update customer records accurately.
- Collaborate with team members to improve service.
- Assist in other operational tasks as needed.
- Participate in training and development sessions.
Must Have skills
Job Keywords
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