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Customer Support Associate
OMSGURU Solutions PVT.LTD
Posted
3 weeks ago

Ahmedabad, Gujarat, India

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Support Customer Service Operations Communication

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Sema Summary

As a Customer Support Associate at OMSGURU Solutions, you will handle customer inquiries and provide assistance to ensure satisfaction. This role involves resolving complaints and communicating effectively with clients. We're looking for someone with basic customer service skills and an eagerness to learn. This position is based in Ahmedabad, India, and offers a full-time employment opportunity. Benefits are not explicitly stated but the role is critical for enhancing customer interactions.

About Company

OMSGURU Solutions PVT.LTD focuses on delivering exceptional customer service and support solutions across various sectors.

Core Requirements

High school diploma
Basic communication skills
Customer service experience
Problem-solving abilities
Willingness to learn

Responsibilities

Assist customers with inquiries.
Resolve product or service issues.
Document customer interactions.
Provide feedback on customer needs.
Collaborate with other departments.
Maintain a positive company image.
Stay updated on product knowledge.

Must Have skills

CommunicationProblem-solvingTime managementTeamworkPatience

Nice To Have Skills

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