Customer Support Agent
iClosed
Posted
3 weeks ago
Remote
Remote
PHP 40K
Full Time
Sema Summary
The Customer Support Agent at iClosed will be responsible for providing timely and effective customer support remotely. Candidates should possess strong communication skills and customer service experience. This is a full-time remote position open to applicants in the Philippines. No specific experience level is mentioned, making it suitable for eager learners. A monthly salary of approximately 40,000 PHP is offered.
About Company
iClosed focuses on providing effective solutions in customer service and support, emphasizing remote work to reach a diverse talent pool.
Core Requirements
- High school diploma or equivalent
- Excellent communication skills
- Problem-solving abilities
- Customer service experience
- Time management skills
Responsibilities
- Respond to customer inquiries promptly
- Resolve customer complaints effectively
- Provide product information to customers
- Document interaction with customers
- Escalate issues to appropriate teams
- Maintain customer satisfaction
- Participate in training sessions
Must Have skills
Nice To Have Skills
Job Keywords
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