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Customer Success Specialist
TP
Posted
3 weeks ago

Penang, Malaysia

Onsite

MYR 4K

Full Time

Job Categories

Customer Support Service Sales Communication

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Sema Summary

The Customer Success Specialist role at TP is essential for ensuring customer satisfaction and loyalty. Responsibilities include managing customer queries, providing product information, and resolving issues efficiently. The position is suited for those with strong communication skills, specifically in English and Bahasa Melayu. It requires a full-time commitment in Penang, Malaysia, offering an estimated salary of MYR4000 monthly. There are opportunities to enhance customer engagement and support the company's growth.

About Company

TP is a dynamic company dedicated to enhancing customer experiences through reliable support and communication.

Core Requirements

Fluency in English
Fluency in Bahasa Melayu
Strong communication skills
Problem-solving capabilities
Customer support experience

Responsibilities

Assist customers with inquiries
Provide product information
Resolve customer issues
Manage customer accounts
Develop customer relationships
Gather customer feedback
Participate in team meetings

Must Have skills

CommunicationProblem-solvingCustomer serviceFluency in EnglishFluency in Bahasa Melayu

Nice To Have Skills

Team collaborationTime managementAnalytical thinking

Job Keywords

Customer SuccessSupportServiceCommunicationProblem-solving

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