Customer Success Specialist
Semesteria
Posted
2 weeks ago
Penang, Malaysia
Onsite
MYR 5K
Junior Level
Full Time
Sema Summary
As a Customer Success Specialist, you will be responsible for ensuring customer satisfaction and retention. This role requires direct interaction with clients to resolve issues and provide support. Ideal candidates should have strong communication skills and a foundational understanding of customer service principles. This is a full-time position based in Penang, Malaysia, focusing on fostering long-term relationships with clients.
About Company
Semesteria is a company focused on delivering exceptional customer service and support. With a commitment to client success, it values proactive engagement and efficient problem-solving.
Core Requirements
- Strong communication skills
- Understanding of customer service
- Ability to work on-site
- Problem-solving abilities
- Team collaboration
Responsibilities
- Provide customer support
- Resolve client issues
- Communicate with customers
- Maintain customer relationships
- Assist in customer onboarding
- Collaborate with team members
- Report on customer feedback
Must Have skills
Job Keywords
Similar Jobs
Customer Success Specialist
Semesteria
Greater Kuala Lumpur
Customer Success Specialist
TP
Penang, Malaysia
Customer Success Specialist
TP
Georgetown, Penang, Malaysia
Customer Success Specialist
TP
Penang, Malaysia
Customer Success Specialist
TP
Remote
Customer Success Specialist
TP
Penang
Customer Success Specialist
TP
Remote
Customer Success Specialist
Mastercard
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Customer Specialist
Roche
Petaling Jaya, Selangor, Malaysia
Customer Support Specialist
Accenture
Selangor, Malaysia
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.