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Customer Success Manager
Jumio Corporation
Posted
3 weeks ago

Greater Kolkata Area

Remote

INR 50K

Full Time

Job Categories

Customer Management Support Sales Remote

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Sema Summary

The Customer Success Manager at Jumio Corporation is responsible for ensuring customer satisfaction and managing client relationships in the EMEA region. The role demands a proactive approach to problem-solving and the ability to work remotely. Candidates should have experience in customer support and a strong understanding of sales processes. The position is full-time and focuses on enhancing customer engagement strategies. Competitive salary and opportunities for professional growth are notable benefits.

About Company

Jumio Corporation is a global company specializing in identity verification and fraud detection solutions, serving clients across diverse industries.

Core Requirements

Bachelor's degree
Experience in customer support
Strong communication skills
Ability to analyze customer data
Familiarity with CRM tools

Responsibilities

Manage customer relationships
Provide support to clients
Analyze customer satisfaction data
Develop engagement strategies
Collaborate with sales teams
Identify opportunities for upselling
Train customers on product usage

Must Have skills

CommunicationProblem-solvingAnalytical skillsCRM knowledgeClient management

Nice To Have Skills

Sales experienceProject managementTechnical knowledgeData analysis

Tools Knowledge Requried

CRMMicrosoft OfficeData analytics tools

Job Keywords

Customer SuccessClient ManagementSupportRemote WorkSales

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