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Customer Success Manager
Jobgether
Posted
last month

India

Remote

INR 60K

Mid Level

Full Time

Job Categories

Customer Success Management Growth Strategy

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Sema Summary

The Customer Success Manager role focuses on driving adoption and retention for high-potential creators. You will guide them from idea to monetizable product, ensuring their success on the platform.

About Company

Jobgether is an AI-powered career coach and matching platform aiming to streamline the job search for remote professionals. It connects talent with roles that align with their skills and goals.

Core Requirements

3+ years in Customer Success
Experience in SaaS or EdTech
Familiarity with customer lifecycle tools
Strong analytical skills
Understanding onboarding psychology

Responsibilities

Own a portfolio of creators
Support pricing and growth strategies
Troubleshoot backend workflows
Design onboarding flows
Monitor creator health metrics
Collaborate with cross-functional teams
Optimize customer success KPIs

Benifits

Fully remote work with flexibility
Paid vacation (24 days)
Paid parental leave
Team retreats
Tech & co-working budget

Must Have skills

Customer success skillsAnalytical thinkingCommunicationCommercial insightFamiliarity with engagement tools

Job Keywords

Customer SuccessGrowthRetentionSaaSCreator Economy

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