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Customer Success Engineer
Elmeasure
Posted
last month

Bengaluru

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Engineering Customer Support Management IoT

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Sema Summary

Elmeasure is seeking a Customer Success Engineer for on-site support in Bengaluru. The role involves providing technical assistance and ensuring customer satisfaction with energy management solutions.

About Company

Founded in 2004, Elmeasure is a global leader in energy management that provides IoT-driven solutions to improve efficiency across multiple industries. The company is dedicated to sustainability and innovative energy solutions.

Core Requirements

Diploma or Bachelor's degree in CS, ECE, Electrical, or related fields
Knowledge of electrical systems and IoT
Strong analytical skills
Excellent communication skills
Ability to work in a team

Responsibilities

Provide technical support to customers
Troubleshoot and resolve customer issues
Ensure high customer satisfaction
Collaborate internally to improve service
Assist with energy management solutions
Train customers on using products
Document customer interactions and resolutions

Must Have skills

Technical troubleshootingCustomer serviceAnalytical thinkingEffective communicationKnowledge of IoT and energy systems

Job Keywords

Customer SuccessTechnical SupportEnergy ManagementIoT SolutionsBengaluru

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