Customer Success Director
Teknowiz
Posted
2 days ago
Greater Kuala Lumpur
Onsite
MYR 10K
Senior Level
Full Time
Sema Summary
The Customer Success Director at Teknowiz oversees client relationships and ensures their satisfaction. Responsibilities include managing customer success teams, developing strategies for customer retention, and driving client engagement. The ideal candidate should have a senior level of experience in management, particularly in a customer-focused role. The position is based in Greater Kuala Lumpur and requires strong leadership skills along with a technological understanding.
About Company
Teknowiz specializes in technology-driven solutions, focusing on customer success and satisfaction.
Core Requirements
- Bachelor's degree
- Strong leadership skills
- Experience in customer success
- Effective communication skills
- Project management experience
Responsibilities
- Manage customer success team
- Develop customer retention strategies
- Drive engagement initiatives
- Build strong client relationships
- Analyze customer feedback
- Report on customer success metrics
- Collaborate with internal stakeholders
Must Have skills
Nice To Have Skills
Job Keywords
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