Customer Success Associate
Happily.ai
Posted
3 weeks ago
Bangkok
Remote
THB 30K
Full Time
Sema Summary
The Customer Success Associate role at Happily.ai involves supporting customers and ensuring their satisfaction with the company's products. Responsibilities include handling customer inquiries, tracking feedback, and building strong relationships with clients. This position is hybrid, based in Bangkok, and requires effective communication skills. The role may demand previous experience in customer-facing roles and offers a supportive work environment.
About Company
Happily.ai is a forward-thinking company focused on delivering exceptional customer experiences through innovative solutions and dedicated support.
Core Requirements
- Strong communication skills
- Experience in customer support
- Ability to track customer feedback
- Problem-solving skills
- Team collaboration
Responsibilities
- Assist customers with their inquiries
- Track customer satisfaction metrics
- Communicate regularly with clients
- Document interactions and feedback
- Work with internal teams to resolve issues
- Build relationships with key stakeholders
- Prepare reports on customer success metrics
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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