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Imperial Brands

Customer Specialist

Imperial Brands

Posted

last month

Bora Pochampalli, Telangana, India

Remote

INR 30K

Full Time

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Sema

Sema Summary

This role involves providing customer support while specializing in Spanish-speaking clients. Candidates should have strong communication skills and a passion for customer service.

About Company

Imperial Brands is a global consumer goods company specializing in innovative products and sustainable practices.

Core Requirements

  • Proficiency in Spanish
  • Strong communication skills
  • Experience in customer service
  • Ability to manage inquiries effectively
  • Education in a relevant field

Responsibilities

  • Assist Spanish-speaking clients with inquiries.
  • Provide relevant product information.
  • Handle customer complaints professionally.
  • Document customer interactions accurately.
  • Collaborate with team members for solutions.
  • Engage in ongoing training and development.
  • Support sales initiatives through customer interactions.

Must Have skills

Spanish fluencyCustomer serviceCommunicationProblem-solvingCollaboration

Job Keywords

Customer SpecialistSpanishSupportFull-timeCustomer service

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