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Customer Specialist
DealerOn
Posted
3 weeks ago

Pune, Maharashtra, India

Onsite

INR 30K

Full Time

Job Categories

Support Sales Customer Service Consulting

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Sema Summary

As a Customer Specialist at DealerOn, you will be responsible for providing exceptional customer service and support. Your role involves managing customer inquiries, resolving issues, and assisting with product-related queries. This position is critical in ensuring customer satisfaction and retention. The job is located in Pune, Maharashtra, India, and is a full-time opportunity. A competitive salary will be offered based on experience.

About Company

DealerOn specializes in providing innovative digital marketing solutions for automotive dealerships. The company is committed to driving dealership performance through technological excellence and customer service.

Core Requirements

High school diploma or equivalent
Experience in customer service
Strong communication skills
Problem-solving capabilities
Ability to work in a team

Responsibilities

Manage customer inquiries effectively
Resolve customer complaints and issues
Provide information about products
Maintain customer records and documentation
Assist customers in product usage
Follow up on customer interactions
Collaborate with team members to enhance customer experience

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceAttention to detail

Nice To Have Skills

Sales skillsTime managementAdaptability

Job Keywords

Customer SupportClient RelationsServiceCommunicationProblem Solving

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