Customer Service
TP
Posted
last month
Yogyakarta, Indonesia
Onsite
IDR 4M
Junior Level
Contract
Sema Summary
This role requires providing customer service via chats and emails. Candidates should be ready for flexible shifts and demonstrate strong communication skills in English.
About Company
TP, formerly Teleperformance, is a leader in digital business services and consulting, adapting to modern demands with a commitment to empathy and innovation.
Core Requirements
- D3 or Bachelor's degree
- Minimum GPA of 2.75
- Good English communication skills
- Strong problem-solving abilities
- Typing speed of at least 50 words per minute
Responsibilities
- Answer incoming chats and emails
- Handle customer inquiries via chat
- Provide product and service information
- Identify and escalate priority issues
- Document information per standard procedures
- Maintain chat logs
- Conduct customer satisfaction surveys
Benifits
- Performance Incentive
- Project Allowance
- Bonus Holiday Pay
- BPJS and BPJSTK
- Overtime allowance
Must Have skills
Job Keywords
Similar Jobs
Customer Service
TP
Surakarta, Central Java, Indonesia
Customer Service
ASA Indonesia
Yogyakarta, Indonesia
Customer Service
McEasy
Surabaya, East Java, Indonesia
Customer Service
Teleperformance
Yogyakarta
Customer Service
Magada Tirta Amerta
Jakarta Metropolitan Area
Customer Service Agent
PT Kasir Pintar Internasional
Malang, East Java, Indonesia
Customer Service Representative
PT. INFOMEDIA NUSANTARA
Magelang Tengah, Central Java
Customer Care Staff
Cloudmatika
Jakarta Metropolitan Area
Customer Experience
Transcosmos Indonesia
Semarang, Central Java, Indonesia
Customer Engineer
PT. Intikom Berlian Mustika
Jakarta Metropolitan Area
AI Career Assistant
Coming soonWe're polishing your AI assistant experience. You can leave one message for now.
Hi 👋
AI chat is launching soon on Semesteria. Tell us what you want help with (career, resume, or job search), and we'll use it to shape the first release.