Customer Service Supervisor
Cardinal Health
Posted
2 weeks ago
Taguig, National Capital Region, Philippines
Onsite
PHP 35K
Mid Level
Full Time
Sema Summary
As a Customer Service Supervisor at Cardinal Health, you will oversee customer service operations, ensuring high standards of service delivery. This role requires effective team management and problem-solving skills to enhance customer satisfaction. Applicants should have previous management experience in a customer service environment, along with a strong understanding of operational processes. This position is based in Taguig, Philippines and offers a full-time schedule. Candidates can expect a salary of around PHP35000.
About Company
Cardinal Health is a global healthcare services and products company, dedicated to providing innovative solutions for better patient care. They focus on improving the health system through a range of operational services.
Core Requirements
- Bachelor's degree
- Experience in customer service
- Team management skills
- Problem-solving abilities
- Strong communication skills
Responsibilities
- Oversee customer service team performance
- Ensure adherence to service standards
- Develop training programs for staff
- Manage customer complaints effectively
- Analyze customer feedback for improvements
- Implement process improvements
- Report on team metrics and objectives
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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