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Kapital Bank Life

Customer Service Specialist

Kapital Bank Life

Posted

4 weeks ago

Salyan, Nepal

Onsite

NPR 40K

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Kapital Bank Life is seeking a Customer Service Specialist for their Salyan branch in Nepal. The role involves assisting clients and ensuring excellent service delivery. Candidates should have strong communication skills and a customer-focused attitude. While specific experience is not required, familiarity with banking or customer support is beneficial. The position is full-time with a monthly salary of NPR40000, making it a great opportunity for those looking to start their career in the banking sector.

About Company

Kapital Bank Life focuses on providing comprehensive banking services and enhancing customer satisfaction.

Core Requirements

  • Strong communication skills
  • Customer service experience
  • Ability to work in a team
  • Attention to detail
  • High school diploma or equivalent

Responsibilities

  • Assist customers with inquiries
  • Resolve customer complaints
  • Provide information on banking services
  • Process transactions accurately
  • Maintain customer records
  • Support sales initiatives
  • Collaborate with team members

Must Have skills

CommunicationCustomer serviceProblem-solvingDetail-orientedTeamwork

Nice To Have Skills

Banking knowledgeSales skillsTime management

Tools Knowledge Requried

Banking softwareCRM system

Job Keywords

customer servicesupport specialistbankingclient assistanceSalyan

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