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Customer Service Specialist
Vigour Med Store
Posted
last month

Angeles, Central Luzon

Remote

PHP 40K

Mid Level

Full Time

Job Categories

Support Healthcare Customer Sales Technical

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Sema Summary

The Customer Service Specialist will provide exceptional support to customers in the healthcare industry. This role involves responding to inquiries, assisting with orders, and ensuring customer satisfaction.

About Company

Vigour Med Store is a U.S. small business specializing in healthcare solutions and medical equipment. They pride themselves on their product range and exceptional customer service, serving as a key connection between customers and leading suppliers.

Core Requirements

High school diploma
3-4 years of customer support experience
Experience in the medical equipment industry
Strong communication skills
Proficiency in CRM systems

Responsibilities

Respond to customer inquiries via various channels
Assist with product selection and troubleshooting
Process orders and warranty requests
Maintain records of customer interactions
Coordinate with internal teams
Educate customers on product features
Handle complaints professionally

Benifits

Competitive salary
Performance-based incentives
Training and development opportunities
Career growth

Must Have skills

Communication skillsProblem-solvingTechnical knowledgeCRM proficiencyAttention to detail

Job Keywords

Customer ServiceHealthcareTechnical SupportMedical EquipmentCRM

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