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Customer Service Specialist
Barrington James
Posted
last month

Petaling Jaya, Malaysia

Onsite

MYR 5K

Junior Level

Full Time

Job Categories

Customer Service Logistics Supply Chain

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Sema Summary

This role involves managing daily operations in customer service and logistics. Responsibilities include handling orders, ensuring timely deliveries, and maintaining inventory accuracy.

About Company

Barrington James specializes in recruitment for the life sciences industry, supporting clients with sourcing critical talent across various segments, including medical devices.

Core Requirements

Bachelor's degree in Business Administration or Logistics
1-2 years in supply chain or logistics
Proficiency in MS Office
Experience with ERP systems
Ability to work as part of a team

Responsibilities

Handle customer inquiries and order management.
Ensure accurate billing and invoicing.
Communicate daily with customers regarding order status.
Maintain inventory accuracy and stock management.
Prepare import/export documentation.
Collaborate with internal teams and service providers.
Prepare weekly and monthly operational reports.

Must Have skills

Customer service skillsLogistics managementProficiency in Microsoft ExcelERP software experienceStrong communication skills

Job Keywords

customer servicelogisticssupply chainorder managementERP

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