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Customer Service Specialist
Policybazaar.com
Posted
3 weeks ago

Gurugram, Haryana, India

Onsite

INR 30K

Junior Level

Full Time

Job Categories

Customer Service Support Sales Operations

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Skills

Experience

Industry

Sema Summary

The Customer Service Specialist will be responsible for delivering excellent customer care and support. They will handle queries, resolve issues, and provide product information to enhance customer satisfaction. The role is suitable for junior professionals looking to start their careers in customer service operations. Located in Gurugram, the position requires on-site presence and offers a full-time opportunity.

About Company

Policybazaar.com is a leading online insurance and financial services platform, enabling consumers to compare and purchase insurance products easily and efficiently.

Core Requirements

High school diploma
Strong communication skills
Problem-solving abilities
Customer service experience
Basic computer skills

Responsibilities

Handle customer queries promptly.
Resolve customer issues effectively.
Provide product information.
Maintain customer records.
Upsell services when needed.
Collaborate with team members.
Contribute to customer satisfaction goals.

Must Have skills

CommunicationProblem-solvingCustomer serviceAttention to detailTeam collaboration

Nice To Have Skills

Sales experienceMultitaskingTime management

Job Keywords

Customer ServiceCommunicationSupportProblem SolvingJunior Role

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