Customer Service Representative
Semesteria
Posted
2 days ago
Taguig, National Capital Region, Philippines
Onsite
PHP 20K
Junior Level
Full Time
Sema Summary
The Customer Service Representative position involves supporting clients with their inquiries and ensuring satisfaction. Candidates should have experience in customer service and be able to handle financial service inquiries. This role is full-time and based in Taguig, National Capital Region, Philippines. Ideal for individuals with a strong communication skill set and a passion for helping others.
About Company
Semesteria specializes in providing comprehensive support solutions in various sectors. They focus on enhancing customer satisfaction and developing long-term relationships with clients.
Core Requirements
- Strong communication skills
- Customer service experience
- Ability to handle inquiries
- Knowledge of financial services
- Problem-solving skills
Responsibilities
- Assist customers with inquiries
- Provide product information
- Resolve customer complaints
- Maintain detailed records of interactions
- Train new staff in customer service protocols
- Communicate effectively with team members
- Follow up on customer interactions
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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