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Customer Service Representative
UPS
Posted
3 weeks ago

Singapore, Singapore

Onsite

SGD 3K

Full Time

Job Categories

Customer Service Logistics Warehouse Support

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Sema Summary

The Warehouse Customer Service Representative at UPS in Singapore is responsible for ensuring excellent service delivery to customers while managing warehouse operations. This full-time position involves handling customer inquiries and coordinating logistics activities. Ideal candidates should be proactive and possess strong communication skills. As UPS continues to expand, this role provides an opportunity to contribute to customer satisfaction and operational efficiency. Pay is estimated at around SGD3000 per month.

About Company

UPS is a global leader in logistics and package delivery services, dedicated to providing efficient and effective supply chain solutions.

Core Requirements

High school diploma
Customer service experience
Strong communication skills
Ability to work in a team
Problem-solving skills

Responsibilities

Manage customer inquiries
Coordinate warehouse activities
Maintain accurate records
Support logistics operations
Ensure service delivery standards
Handle complaints and issues
Assist in training new staff

Must Have skills

CommunicationCustomer ServiceProblem-SolvingTeamworkAttention to Detail

Nice To Have Skills

Logistics KnowledgeMultilingualAdaptabilityConflict ResolutionTime Management

Tools Knowledge Requried

Warehouse Management SystemEmailPhoneInventory Software

Job Keywords

Customer ServiceWarehouse OperationsLogisticsCommunicationProblem Solving

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