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Customer Service Representative
Al Faisaly SC
Posted
2 weeks ago

Singapore

Onsite

SGD 3K

Junior Level

Full Time

Job Categories

Customer Support Service Administration Communication

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Sema Summary

As a Customer Service Representative at Al Faisaly SC, you will be responsible for providing exceptional support to customers, resolving queries, and ensuring satisfaction. The role requires strong communication skills and the ability to work effectively in a team. Located in Singapore, this full-time position is geared towards junior candidates, offering valuable experience in a dynamic environment. Ideal for those starting their careers in customer service.

About Company

Al Faisaly SC is dedicated to providing excellent customer service and support, focusing on building lasting relationships with its clients.

Core Requirements

High school diploma or equivalent
Strong communication skills
Ability to handle customer inquiries
Team-oriented approach
Basic computer skills

Responsibilities

Handle customer inquiries and complaints
Provide accurate information to customers
Assist with order processing
Maintain customer satisfaction
Document customer interactions
Collaborate with team members
Follow company policies and procedures

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceAttention to detail

Nice To Have Skills

Experience with CRM softwareMultilingual skillsSales experienceTime managementProficiency in Microsoft Office

Job Keywords

customer supportservice representativeinbound callsquery resolutionclient communication

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