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Customer Service Representative
TTEC
Posted
3 weeks ago

Sahibzada Ajit Singh Nagar, Punjab

Onsite

INR 30K

Full Time

Job Categories

Support Customer Service Sales Communication

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Sema Summary

As a Customer Service Representative at TTEC, you will be responsible for providing exceptional support to customers through voice communication. This full-time role requires strong communication skills and the ability to handle customer inquiries effectively. The position is based in Sahibzada Ajit Singh Nagar, Punjab, where you will engage with customers to resolve issues and enhance their experience. Ideal candidates should exhibit a strong willingness to assist and can expect a competitive monthly salary.

About Company

TTEC is a global customer experience technology and services company that helps clients connect with their customers through efficient service delivery.

Core Requirements

Excellent communication skills
Problem-solving ability
Patience with customers
Experience in customer service
Ability to work in a team

Responsibilities

Handle customer inquiries via voice
Provide information about products and services
Resolve customer issues effectively
Ensure high customer satisfaction
Maintain accurate customer records
Communicate clearly and professionally
Collaborate with team members to improve service

Must Have skills

Verbal communicationActive listeningCustomer supportProblem solvingTeam collaboration

Nice To Have Skills

Multilingual skillsSales abilityTime management

Job Keywords

Customer ServiceVoice SupportCommunicationProblem SolvingTeamwork

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