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Customer Service Representative
Smart Hire Pros
Posted
2 weeks ago

Philippines

Remote

PHP 30K

Junior Level

Full Time

Job Categories

Support Service Remote Communications Sales

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Sema Summary

The Customer Service Representative position at Smart Hire Pros is an entry-level role aimed at providing outstanding support to clients. The role involves addressing customer inquiries, resolving issues, and ensuring a satisfactory experience. Applicants should have strong communication skills and a positive attitude towards service. This position is remote and full-time, making it convenient for candidates seeking flexibility in their work environment.

About Company

Smart Hire Pros is a recruitment agency focused on connecting skilled professionals with employers in need of exceptional talent.

Core Requirements

High school diploma or equivalent
Strong communication skills
Customer service experience
Basic computer skills
Ability to work in a remote setting

Responsibilities

Handle customer inquiries via phone and email
Resolve customer complaints effectively
Provide information about products and services
Maintain accurate records of customer interactions
Collaborate with team members to improve services
Ensure customer satisfaction in all interactions
Keep up to date with product knowledge

Must Have skills

CommunicationProblem-solvingTime managementEmpathyComputer skills

Nice To Have Skills

BilingualSales experienceConflict resolutionAdaptabilityTeamwork

Job Keywords

customer servicecommunication skillsproblem-solvingremote worksupport

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