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Customer Service Representative
Semesteria
Posted
3 weeks ago

Philippines

Remote

PHP 25K

Full Time

Job Categories

Customer Support Remote Service Communication

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Sema Summary

The Customer Service Representative position involves assisting customers with inquiries and issues, primarily in a remote capacity. The role requires effective communication skills and a dedication to providing exceptional customer support. While experience requirements are not specified, candidates with relevant backgrounds are encouraged to apply. The salary is estimated based on market conditions for similar roles in the Philippines.

About Company

Semesteria is a forward-thinking company dedicated to providing exceptional services to its clients. With a commitment to innovation and customer satisfaction, the team is looking for enthusiastic individuals to join them.

Core Requirements

High school diploma or equivalent
Excellent verbal communication
Problem-solving skills
Ability to work independently
Experience in customer service

Responsibilities

Respond to customer inquiries effectively
Provide solutions to customer issues
Document customer interactions
Collaborate with team members
Maintain a high level of customer satisfaction
Conduct follow-ups on inquiries
Assist in the development of customer service processes

Must Have skills

CommunicationProblem-solvingAdaptabilityTime managementTeamwork

Nice To Have Skills

Multilingual skillsTechnical proficiencySales skills

Tools Knowledge Requried

CRM softwareEmailChat toolsTicketing systems

Job Keywords

customer serviceremote workcommunication skillssupportproblem solving

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