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MH Markets

Customer Service Representative

MH Markets

Posted

2 days ago

Bangkok City

Remote

THB 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

MH Markets is looking for a Junior Customer Service Representative to join our team in Bangkok. The role involves addressing customer inquiries, resolving issues, and supporting sales efforts. This full-time position offers hybrid working arrangements. Candidates should be detail-oriented and possess strong communication skills. There are opportunities for growth within the company.

About Company

MH Markets is a customer-focused company dedicated to providing outstanding service and support to its clients.

Core Requirements

  • High school diploma
  • Strong communication skills
  • Customer service experience
  • Problem-solving skills
  • Ability to work in a team

Responsibilities

  • Respond to customer inquiries via phone and email.
  • Resolve customer issues promptly.
  • Maintain accurate records of customer interactions.
  • Collaborate with team members to improve service.
  • Provide feedback on customer trends to management.
  • Support sales initiatives as required.
  • Participate in training sessions to enhance skills.

Must Have skills

CommunicationProblem-solvingTeamworkAttention to detailTime management

Nice To Have Skills

Sales experienceMultilingual abilitiesConflict resolutionAdaptabilityCustomer relationship management

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeEmail PlatformsHelp Desk Software

Job Keywords

Customer ServiceSupportCommunicationSalesHybrid

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