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Customer Service Representative
MH Markets
Posted
2 days ago

Bangkok City

Remote

THB 30K

Junior Level

Full Time

Job Categories

Customer Service Support Sales Management

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Sema Summary

MH Markets is looking for a Junior Customer Service Representative to join our team in Bangkok. The role involves addressing customer inquiries, resolving issues, and supporting sales efforts. This full-time position offers hybrid working arrangements. Candidates should be detail-oriented and possess strong communication skills. There are opportunities for growth within the company.

About Company

MH Markets is a customer-focused company dedicated to providing outstanding service and support to its clients.

Core Requirements

High school diploma
Strong communication skills
Customer service experience
Problem-solving skills
Ability to work in a team

Responsibilities

Respond to customer inquiries via phone and email.
Resolve customer issues promptly.
Maintain accurate records of customer interactions.
Collaborate with team members to improve service.
Provide feedback on customer trends to management.
Support sales initiatives as required.
Participate in training sessions to enhance skills.

Must Have skills

CommunicationProblem-solvingTeamworkAttention to detailTime management

Nice To Have Skills

Sales experienceMultilingual abilitiesConflict resolutionAdaptabilityCustomer relationship management

Tools Knowledge Requried

CRM SoftwareMicrosoft OfficeEmail PlatformsHelp Desk Software

Job Keywords

Customer ServiceSupportCommunicationSalesHybrid

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