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Customer Service Representative
Crawford & Company
Posted
4 weeks ago

Iloilo

Remote

PHP 30K

Full Time

Job Categories

Customer Support Service Communication Management

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Sema Summary

Crawford & Company is seeking a Customer Service Representative in Iloilo. The position focuses on providing excellent customer support and requires strong communication skills. Ideal candidates should be proficient in handling customer inquiries and resolving issues. The role is hybrid, offering flexibility for remote work. A competitive salary and a full-time employment status are part of the offering.

About Company

Crawford & Company is a leading provider of claims management solutions and has a strong presence in the insurance industry.

Core Requirements

High school diploma or equivalent
Customer service experience
Excellent communication skills
Problem-solving ability
Flexibility to work hybrid

Responsibilities

Handle customer inquiries
Resolve customer issues
Provide product information
Document customer interactions
Manage customer complaints
Assist with account management
Collaborate with team for service improvement

Must Have skills

CommunicationCustomer ServiceProblem-SolvingTime ManagementAdaptability

Nice To Have Skills

Conflict ResolutionTeam CollaborationTechnical ProficiencyEmpathyMultitasking

Job Keywords

Customer ServiceSupportCommunicationHybridClaims Management

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