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Enza Zaden

Customer Service Representative

Enza Zaden

Posted

2 days ago

Quezon City, National Capital Region, Philippines

Onsite

PHP 20K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

Enza Zaden is seeking a Customer Service Representative located in Quezon City. The role entails providing excellent customer service, responding to inquiries, and assisting customers with their needs. Ideal candidates will have strong communication skills and a customer-oriented mindset. This full-time position is suited for individuals at a junior experience level with a passion for helping others. The role is on-site, providing opportunities for direct customer interactions.

About Company

Enza Zaden is an innovative global seed company focused on developing high-quality vegetable varieties. The company emphasizes sustainable practices and customer satisfaction.

Core Requirements

  • High school diploma or equivalent
  • Excellent verbal communication skills
  • Customer service experience
  • Ability to work in a team
  • Time management skills

Responsibilities

  • Respond to customer inquiries promptly
  • Assist in resolving customer issues
  • Provide product information to customers
  • Maintain customer records accurately
  • Collaborate with team members to enhance service quality
  • Follow up on customer feedback and concerns
  • Participate in training and development programs

Must Have skills

CommunicationProblem-solvingCustomer serviceTeamworkTime management

Nice To Have Skills

MultilingualSales skillsAdaptabilityConflict resolutionTechnical proficiency

Tools Knowledge Requried

CRM softwareMicrosoft OfficeEmailPhone systemsChat platforms

Job Keywords

Customer ServiceCommunicationSupportSalesTeamwork

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