Customer Service Representative
UPS
Posted
2 weeks ago
Pampanga, Central Luzon, Philippines
Onsite
PHP 25K
Junior Level
Full Time
Sema Summary
The Customer Service Representative role at UPS involves handling inquiries and providing support to customers regarding their shipments. Candidates should possess strong communication skills and be capable of resolving issues efficiently. This full-time position is located in Pampanga, Central Luzon, Philippines. Although specific benefits are not outlined, the role typically includes the opportunity for professional growth within a reputable logistics company. A junior-level experience is preferred.
About Company
UPS is a global leader in logistics and package delivery, known for its reliable service and commitment to customer satisfaction.
Core Requirements
- High school diploma or equivalent
- Experience in customer service
- Strong communication skills
- Ability to resolve issues efficiently
- Teamwork and collaboration skills
Responsibilities
- Handle customer inquiries and support
- Resolve issues related to shipments
- Maintain accurate records of interactions
- Communicate with team members effectively
- Assist in logistics operations
- Provide feedback to improve services
- Follow established company protocols
Must Have skills
Nice To Have Skills
Job Keywords
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