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Customer Service Representative
MISHO
Posted
4 weeks ago

Mumbai, Maharashtra, India

Onsite

INR 30K

Full Time

Job Categories

Customer Support Services Sales Communication

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Sema Summary

The Customer Service Representative at MISHO will manage customer inquiries and resolve issues effectively. This full-time role demands strong communication skills and a customer-centric approach. Based in Mumbai, Maharashtra, the position focuses on delivering high-quality support to enhance customer satisfaction. While no specific experience level is stated, a proactive attitude and ability to work in a team are beneficial. Salary is estimated based on industry standards.

About Company

MISHO is dedicated to providing exceptional customer service while fostering a positive shopping experience for clients.

Core Requirements

High school diploma or equivalent
Strong communication skills
Ability to manage customer inquiries
Experience in customer service preferred
Proficiency in handling complaints

Responsibilities

Assist customers with inquiries
Resolve product/service issues
Document customer interactions
Provide detailed product information
Follow up on customer communications
Maintain customer records
Collaborate with team members

Must Have skills

CommunicationProblem-solvingCustomer serviceTime management

Nice To Have Skills

TeamworkAdaptabilityConflict resolution

Job Keywords

customer servicesupportcommunicationproblem-solvinginquiries

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