Customer Service Representative
TDCX
Posted
2 weeks ago
Metro Manila
Onsite
PHP 25K
Junior Level
Full Time
Sema Summary
TDCX is seeking a Customer Service Representative in Metro Manila to provide excellent service to clients. The role involves assisting customers with inquiries, resolving issues, and ensuring satisfaction. Ideal candidates should have strong communication skills and a willingness to learn. This full-time position is suitable for individuals at a junior experience level, with a competitive salary of PHP25,000 per month. Opportunities for personal development may be included.
About Company
TDCX is a leading provider of customer experience solutions. The company is committed to helping businesses improve customer engagement through innovative support services.
Core Requirements
- High school diploma or equivalent
- Strong communication skills
- Basic computer proficiency
- Ability to work in a team
- Customer service experience
Responsibilities
- Assist customers with inquiries and issues
- Provide product information to clients
- Document customer interactions
- Resolve complaints in a timely manner
- Collaborate with team members
- Maintain a positive attitude
- Follow company policies and procedures
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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