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Miracle Education Service

Customer Service Representative

Miracle Education Service

Posted

3 weeks ago

Kathmandu, Bāgmatī, Nepal

Onsite

NPR 50K

Full Time

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Sema Summary

The Customer Service Representative position at Miracle Education Service in Kathmandu, Nepal, focuses on providing excellent support to clients. Key responsibilities include assisting customer inquiries, resolving complaints, and maintaining a positive client relationship. Ideal candidates should possess strong communication skills and a customer-oriented attitude. This full-time role offers a salary estimate of NPR 50,000 per month.

About Company

Miracle Education Service is dedicated to providing quality educational support and services, focusing on enhancing student experience through effective customer interactions.

Core Requirements

  • Strong communication skills
  • Customer service orientation
  • Problem-solving abilities
  • Ability to work in a team
  • High school diploma or equivalent

Responsibilities

  • Assist customers with inquiries
  • Resolve complaints effectively
  • Maintain customer records
  • Provide product information
  • Collaborate with team members
  • Follow company policies
  • Communicate with clients professionally

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceOrganizational skills

Nice To Have Skills

Sales skillsMultilingual abilitiesAdaptabilityTechnical support knowledgeConflict resolution

Job Keywords

customer serviceCSRsupportcommunicationproblem-solving

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