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Customer Service Representative
Career Coach Nepal
Posted
yesterday

Kathmandu, Bāgmatī, Nepal

Onsite

NPR 40K

Junior Level

Full Time

Job Categories

Customer Service Support Sales Communication

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Sema Summary

As a Customer Service Representative at Career Coach Nepal, you will engage with customers, addressing inquiries and providing assistance to ensure their satisfaction. This entry-level position is ideal for those looking for a hands-on experience in customer interactions. You will work on-site in Kathmandu, Nepal, in a full-time role. Key responsibilities will include handling inquiries efficiently and delivering exceptional service. The role provides an excellent opportunity to build a foundation in customer service.

About Company

Career Coach Nepal is dedicated to helping individuals achieve their career aspirations with expert coaching and guidance. We value excellence in service and strive to create a supportive environment for both our clients and employees.

Core Requirements

Strong communication skills
Problem-solving abilities
Customer-focused mindset
Ability to work in a team
High school diploma or equivalent

Responsibilities

Assist customers with inquiries
Provide information about services
Resolve complaints and issues
Record customer interactions
Follow up with customers
Maintain knowledge of services
Collaborate with team members

Must Have skills

Communication skillsCustomer serviceProblem solvingTime managementTeamwork

Nice To Have Skills

Sales skillsMultilingual abilitiesTechnical proficiencyAdaptabilityEmpathy

Tools Knowledge Requried

CRM softwareCommunication toolsData entry software

Job Keywords

Customer SupportCommunicationServiceClient InteractionProblem-Solving

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