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Customer Service Representative
Giá Kho Group
Posted
2 weeks ago

Ho Chi Minh City, Vietnam

Onsite

VND 6M

Junior Level

Full Time

Job Categories

Support Customer Service Sales Operations

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Sema Summary

We are looking for a Customer Service Representative to join Giá Kho Group in Ho Chi Minh City, Vietnam. In this role, you will be responsible for assisting customers with inquiries and complaints, providing comprehensive support, and ensuring a positive customer experience. The ideal candidate will have strong communication skills and a passion for helping others. This position is full-time and on-site, suitable for junior-level applicants.

About Company

Giá Kho Group is a dynamic organization focused on providing quality services and customer satisfaction. We pride ourselves on our commitment to excellence and innovation in customer care.

Core Requirements

High school diploma or equivalent
Strong communication skills
Customer-oriented mindset
Ability to work in a team
Basic problem-solving skills

Responsibilities

Assist customers with inquiries and complaints
Provide product information and support
Maintain customer records and documentation
Collaborate with team members to resolve issues
Follow up with customers to ensure satisfaction
Handle sales transactions and inquiries
Report on customer feedback and trends

Must Have skills

CommunicationCustomer serviceProblem-solvingTeamworkAttention to detail

Nice To Have Skills

Multilingual skillsSales knowledgeTime management

Tools Knowledge Requried

CRM softwareEmailPhone systems

Job Keywords

Customer ServiceSupportCommunicationTeamworkSales

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