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Customer Service Representative
Diversey
Posted
3 weeks ago

Ho Chi Minh City

Onsite

VND 8M

Full Time

Job Categories

Customer Service Support Sales Communication

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Sema Summary

As a Customer Service Representative at Diversey, you will be responsible for addressing customer inquiries and providing exceptional service. You will engage with customers primarily via phone and email, ensuring their needs are met promptly. Ideal candidates should possess strong communication skills and a customer-oriented mindset. This full-time position is based in Ho Chi Minh City, Vietnam. Though there are no listed benefits, you will gain valuable experience in a dynamic environment.

About Company

Diversey is a leading provider of cleaning and hygiene solutions across various industries, committed to improving safety and sustainability.

Core Requirements

High school diploma or equivalent
Strong communication skills
Customer service experience
Problem-solving abilities
Ability to work in a team

Responsibilities

Interact with customers via phone and email.
Address customer inquiries and resolve issues.
Maintain high customer satisfaction levels.
Document customer interactions.
Collaborate with team members.
Provide product information as needed.
Assist in training new staff.

Must Have skills

CommunicationProblem-solvingTeamworkCustomer serviceAttention to detail

Nice To Have Skills

Multilingual skillsExperience with CRM softwareSales experienceAdaptabilityTime management

Job Keywords

Customer ServiceSupportCommunicationSalesProblem-solving

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