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Customer Service Representative
Hyatt Place
Posted
3 weeks ago

Gurgaon, Haryana, India

Onsite

INR 30K

Full Time

Job Categories

Customer Service Hospitality Support Sales

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Sema Summary

The Customer Service Representative at Hyatt Place focuses on delivering exceptional hospitality experiences to guests. Responsibilities include handling guest inquiries, resolving issues, and ensuring satisfaction. Strong communication and interpersonal skills are essential for this role. It is a full-time, on-site position based in Gurgaon, Haryana. Competitive salary and potential benefits may be offered.

About Company

Hyatt Place is a globally recognized hospitality brand known for providing comfortable accommodations and quality service to guests.

Core Requirements

Strong communication skills
Problem-solving abilities
Customer-oriented mindset
Experience in service roles
High school diploma or equivalent

Responsibilities

Assist guests with inquiries and requests.
Resolve customer complaints effectively.
Maintain a welcoming atmosphere.
Handle check-in and check-out processes.
Ensure guest satisfaction and service quality.
Collaborate with team members for optimal service.
Provide information about hotel amenities.

Must Have skills

CommunicationCustomer ServiceProblem SolvingTeamworkInterpersonal Skills

Tools Knowledge Requried

Reservation SystemPoint of Sale SystemCommunication Tools

Job Keywords

customer servicehospitalityguest relationssupportcommunication skills

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