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Customer Service Representative
Net2Source
Posted
4 weeks ago

Federal Territory of Kuala Lumpur, Malaysia

Onsite

MYR 3K

Full Time

Job Categories

Support Customer Service Communication Sales

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Sema Summary

As a Customer Service Representative at Net2Source, you will engage with customers to address their queries and provide solutions. This role requires strong communication and interpersonal skills, typically necessitating a supportive and friendly demeanor. You will work onsite in Kuala Lumpur, Malaysia, contributing to customer satisfaction and loyalty. Having previous customer interaction experience will be advantageous.

About Company

Net2Source specializes in information technology and staffing solutions, focusing on delivering effective customer service across various sectors.

Core Requirements

High school diploma or equivalent
Strong communication skills
Customer service experience
Ability to work in a team
Problem-solving skills

Responsibilities

Respond to customer inquiries promptly
Assist customers with product information
Resolve issues in a timely manner
Maintain customer records accurately
Follow up with customers as needed
Provide feedback to management on service
Contribute to team goals and performance

Must Have skills

CommunicationProblem-solvingCustomer serviceTeamworkActive listening

Nice To Have Skills

MultitaskingSales skillsTechnical know-how

Job Keywords

customer supportclient relationsservice representativehelpdeskcommunication skills

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