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IMZ

Customer Service Representative

IMZ

Posted

last month

Delhi, India

Onsite

INR 30K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

The Customer Service Representative plays a critical role in handling customer inquiries and support. This position is based in Delhi, India, and is a full-time opportunity.

About Company

IMZ is focused on providing exceptional customer service experiences in various sectors.

Core Requirements

  • High school diploma or equivalent.
  • Excellent communication skills.
  • Experience in customer service roles.
  • Ability to resolve customer issues.
  • Basic computer skills.

Responsibilities

  • Assist customers with inquiries and complaints.
  • Provide product and service information.
  • Maintain customer records.
  • Resolve product or service issues promptly.
  • Follow up on customer interactions.
  • Collaborate with team members for better service.
  • Meet performance metrics and targets.

Must Have skills

CommunicationProblem-solvingCustomer serviceTeamworkComputer skills

Job Keywords

Customer ServiceSupportRepresentativeCall CenterJunior

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