Customer Service Representative
Cognizant
Posted
2 weeks ago
Cebu, Central Visayas
Onsite
PHP 25K
Junior Level
Full Time
Sema Summary
Cognizant is seeking a Customer Service Representative for their insurance and financial services account based in Cebu. The role focuses on providing exceptional customer support, addressing inquiries, and resolving issues efficiently. Candidates should possess strong communication skills and a customer-centric mindset. This is a full-time position and is ideal for those looking to start their careers in customer service.
About Company
Cognizant is a global leader in business and technology services, helping clients drive their digital transformation. They focus on delivering solutions that enhance customers’ experiences and operational efficiencies.
Core Requirements
- High school diploma
- Strong communication skills
- Customer service experience
- Problem-solving abilities
- Basic financial knowledge
Responsibilities
- Assist customers with inquiries
- Handle complaints and issues
- Provide information about services
- Document customer interactions
- Collaborate with team to improve service
- Engage with clients on various platforms
- Contribute to customer satisfaction goals
Must Have skills
Nice To Have Skills
Job Keywords
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