Customer Service Officer
DBS Bank
Posted
3 weeks ago
Palakkodu, Tamil Nadu, India
Onsite
INR 30K
Full Time
Sema Summary
The Customer Service Officer at DBS Bank is responsible for interacting with customers to provide information and assistance regarding banking services. This role involves addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. Candidates should possess strong communication skills, a customer-oriented approach, and the ability to handle multiple tasks effectively. No specific experience level is stated, making this position suitable for both newcomers and those with some background in customer service. The job is full-time and located in Palakkodu, Tamil Nadu.
About Company
DBS Bank is a leading financial services group in Asia, known for its customer-centric approach and innovative banking solutions.
Core Requirements
- Strong communication skills
- Problem-solving abilities
- Customer-oriented mindset
- Ability to work in a team
- Basic understanding of banking products
Responsibilities
- Assist customers with inquiries
- Resolve customer complaints
- Provide information on banking services
- Manage account-related issues
- Ensure customer satisfaction
- Maintain accurate records of interactions
- Collaborate with team members for service improvement
Must Have skills
Nice To Have Skills
Tools Knowledge Requried
Job Keywords
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