
Customer Service Officer
Bank Lesca Dana
Posted
last month
North Jakarta, Jakarta
Onsite
IDR 6M
Junior Level
Full Time

Sema Summary
The Customer Service Officer role involves assisting customers with their banking needs and ensuring high-quality support. The position requires resolving inquiries and enhancing the customer experience through professional service.
About Company
Bank Lesca Dana is a trusted financial institution established in 2018, offering accessible banking solutions with a focus on customer satisfaction and integrity.
Core Requirements
- Strong interpersonal skills
- Experience in customer support
- Proficiency in Bahasa Indonesia
- Attention to detail
- Bachelor’s degree in a related field preferred
Responsibilities
- Assist customers with banking needs
- Provide high-quality customer support
- Resolve customer inquiries
- Handle customer complaints
- Maintain excellent service standards
- Coordinate with internal teams
- Enhance customer experience
Benifits
- Competitive base salary + performance incentives
- Health benefits
- Skill development
- Career growth opportunities
- Collaborative team environment
Must Have skills
Job Keywords
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