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Semesteria

Customer Service Officer

Semesteria

Posted

2 weeks ago

Metro Manila, National Capital Region, Philippines

Onsite

PHP 25K

Junior Level

Full Time

Match

Skills

Experience

Industry

Sema

Sema Summary

This role is for a Customer Service Officer based in Metro Manila, Philippines. The position involves providing support and assistance to customers, addressing their inquiries, and ensuring high service quality. An ideal candidate will possess good communication skills and a willingness to learn. This is a full-time role suitable for junior-level professionals looking to start their career in customer service.

About Company

Semesteria is committed to providing enriching opportunities and solutions for its customers. The company values service excellence and customer satisfaction.

Core Requirements

  • High school diploma or equivalent
  • Strong communication skills
  • Customer-oriented attitude
  • Ability to work in a team
  • Willingness to learn

Responsibilities

  • Assist customers with inquiries.
  • Resolve customer issues effectively.
  • Provide product information and support.
  • Maintain a positive company image.
  • Document customer interactions accurately.
  • Collaborate with team members to enhance service delivery.
  • Participate in training sessions and skill development.

Must Have skills

CommunicationCustomer ServiceProblem Solving

Nice To Have Skills

TeamworkAdaptability

Tools Knowledge Requried

CRM SoftwareEmailPhone Systems

Job Keywords

customer servicecommunicationsupportoperationsproblem-solving

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